FAQ's

1. What products do you offer at Heritage Appliance Hub?

We offer a wide range of home appliances including washing machines, refrigerators, air coolers, microwave ovens, water dispensers, kitchen appliances, and other household electronics from trusted brands.

2. Are your products brand new?

Yes, all products available at Heritage Appliance Hub are 100% genuine and brand new unless otherwise mentioned in the product description.

3. Do you provide a warranty on products?

Yes, most products come with an official manufacturer warranty. Warranty details are clearly mentioned on each product page.

4. How can I place an order?

You can place an order directly through our website, contact us by phone, or send us a message through our social media channels.

5. What payment methods do you accept?

We accept Cash on Delivery (where available), bank transfers, and other secure payment methods offered on our website.

6. Do you offer home delivery?

Yes, we provide delivery services to many locations. Delivery charges and estimated delivery times may vary depending on your location.

7. How long does delivery take?

Delivery usually takes 2–7 business days, depending on product availability and delivery location.

8. Can I return or exchange a product?

Yes, returns and exchanges are accepted according to our return policy. Products must be unused and returned within the specified return period.

9. What should I do if I receive a damaged product?

Please contact our customer support team immediately with photos of the damaged item. We will assist you with a replacement or solution as quickly as possible.

10. How can I track my order?

Once your order is shipped, we will provide tracking details so you can monitor the delivery status.

11. Do you sell products from well-known brands?

Yes, we offer appliances from leading and trusted brands known for quality and reliability.

12. Can I get help choosing the right appliance?

Absolutely. Our team is happy to help you compare products and select the best appliance according to your needs and budget.

13. Are there any installment options available?

Installment options may be available on selected products. Please contact our support team for the latest offers and eligibility details.

14. Do product prices include taxes?

Any applicable taxes will be clearly shown during checkout, depending on your location and local regulations.

15. How can I contact Heritage Appliance Hub?

You can reach us through our website contact form, phone number, email address, or social media pages for any questions or support.